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Mako365 Statusboard
Operational
Updated: (CET)
Slow processing of emails
MakoFlow
Partial Outage
AS4
Partial Outage
Investigating

Due to exceptionally high data volume in market communication, processing of e-mails and messages can be slower than expected.

(CET)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
MakoFlow
Partial Outage
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Mailcluster
Operational
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AS4
Partial Outage
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
Slow processing of emails
MakoFlow
Partial Outage
AS4
Partial Outage
Investigating

Due to exceptionally high data volume in market communication, processing of e-mails and messages can be slower than expected.

(CET)
Slow processing of emails
MakoFlow
Partial Outage
AS4
Partial Outage
Investigating

Due to exceptionally high data volume in market communication, processing of e-mails and messages can be slower than expected.

(CET)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
MakoFlow slow
Investigating

We are currently experiencing a service disruption with MakoFlow and are working on resolving the issue.

(CET)
Monitoring

The root cause was insufficient available RAM in the pods.

We reconfigured the pods to allocate more RAM and the deployment is stable again.

We are now monitoring the environment and scale up the deployment.

(CET)
Resolved

During monitoring we increased the allocated RAM again.

The service disruption is resolved.

(CET)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Slow processing of emails Resolved on
Slow processing of emails
Investigating

We are currently experiencing slower processing of e-mails. We are already analyzing the underlying cause and will restore service functionality as fast as possible.

(CET)
Resolved

The issue is resolved and all e-mails are processed again as expected.

(CET)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
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